Services

AI agents and automation for customer inquiries and daily work, alongside websites, mobile apps and native macOS apps.

AI & automation

Help more inquiries become conversations

Start with the part of your day that needs help. We set up the workflow around your business, connect your tools and offer ongoing support.

  • Missed Call Text Back

    When a call is missed, an automatic text goes out. AI carries on the conversation, answers routine questions and collects the job details.

  • Web Lead Instant Response

    Automatically respond to a new website inquiry, answer follow-up questions and collect the details while the customer is still interested.

  • AI Lead Qualification

    AI screens leads against your service area, job types and timing rules, then passes qualified leads and exceptions to your team. No manual screening needed.

  • AI Voice Agents

    Answer overflow or after-hours calls, handle common questions and collect details for a callback.

  • CRM Automation

    Keep contacts, pipeline stages, reminders and follow-up tasks in sync across the tools you use.

  • AI Chatbots

    Answer questions on your website or WhatsApp using your business information, with a handoff to your team.

  • Appointment Reminders & No-Shows

    Automatically confirm bookings and remind customers the day before and a couple of hours before. Stop reminders on cancellation and update them if the booking moves.

  • Lead Follow-Up Automation

    Automatically follow up with leads who received a booking link but haven't booked. Stop as soon as they book, reply or opt out.

Built with tools such as GoHighLevel, n8n and Retell AI. We choose the setup around your existing systems, contact permissions and the work your team needs to do.

Explore our development services

WhatsApp AI agents

We build WhatsApp AI agents for businesses that get more messages than their team can answer. The agent replies the moment a customer writes or fills in a form, qualifies leads, answers from your real menu or catalog, takes orders and bookings, sends reminders, and hands the chat to a person when it should. Full automation starts from $1,499.

How we work

  1. Scoping: we go through the chats you get today and what a good answer looks like, and you get a quote
  2. Flow design: we agree the flows, the handoff rules, the connection and the systems to connect
  3. Build and test: we build in n8n and test on a separate number with real questions from your chats
  4. Go live: we switch on your number and watch the first conversations closely
  5. Tune and hand over: we adjust answers from real chats, then hand over the documentation
WhatsApp AI agents: details

Workflow automation and AI agents

We automate the repetitive work that sits between your tools: n8n workflows, AI agents that read documents and messages and act on them, Google Workspace automation with Apps Script, and integrations between the systems you already pay for.

How we work

  1. Map the current workflow and where the time goes
  2. Agree the scope and what a finished automation does
  3. Build and test against sample data
  4. Deploy with monitoring and alerts
  5. Document and hand over
Automation and AI agents: details

Web app and SaaS development

We build web apps, SaaS products and internal dashboards with Next.js and React on the front end and Node.js or Go on the back end, from the first release through ongoing changes.

How we work

  1. Requirements and a scoped first release
  2. Interface design and a clickable prototype where it helps
  3. Front end and back end development
  4. Testing
  5. Deployment and ongoing support
Web development: details

Mobile app development

We build cross-platform mobile apps with Flutter, so one codebase runs on iOS and Android, with Firebase, Flask or Node.js backends behind them.

How we work

  1. Platform and feature planning
  2. Mobile interface design
  3. App and backend development
  4. Testing on real devices
  5. App Store and Google Play submission
Mobile apps: details

macOS app development

We build native Mac apps and menu bar utilities in Swift and SwiftUI, including the parts most teams find hard: privileged helpers, Core Audio, camera handling, Developer ID signing, notarization and auto updates. We ship three of our own on taperlark.com.

How we work

  1. Confirm which system APIs the app needs and what macOS allows
  2. Prototype the risky parts first
  3. Build the app and its interface
  4. Sign, notarize and set up updates
  5. Release and support
macOS apps: details

Tell us what you want to automate or build

Describe the workflow or product in a few sentences. We reply by email with questions or a proposed next step, and the first conversation is free.

Prefer email? Write to support@codex-labs.dev.